Returns & Exchanges

At BENNI., we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Our goal is to ensure your shopping experience is as seamless as your style.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all BENNI. garment tags remain attached and the product is in its original condition.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.